Other information for Payment, cancellation, plan change etc...

About Payments

We will let you know estimate tour cost by confirmation e-mail.
Usually, payment by Cash or Credit card (VISA, MASTER, AMERICAN EXPRESS) on the tour day.

Payment by cash;
Please pay in the total cost possibly (we have not prepared many change)

Payment by Credit card;

For Credit card users, please understand to surcharge of 3.25% - 3.97% depends on credit company.

If you need to change your plans...

Please just let us know immediately.

We will try to reschedule with your plan. But if we already have another tours on the day, we have to cancel it in this case. Please confirm your schedule before booking our tour.

If you need to cancel.... 

Please just let us know as soon as possible by telephone, e-mail or WhatsApp. We do not cancel charge.


  • Your flight, trafic jam, car accident or JR trables ware canceled by poor climate (Taiphoon) or some other serious reasons.
  • Rescheduled your travel plan (e.g. change direction etc...)
  • Your physical issue, your child has fever etc...
  • Any other reasons

Sometimes, you have difficult arrangement and planing by your travel schedule on the way. unfortunately, If you are in these situation, please just let us know. We are sorry for your inconvenience. And See you in another time!

We have the case of cancel the tour due to poor weather or any other reasons.

Our tours are getting affected by weather conditions. We really appreciate that you understand us, then we will suggest you another plan.

Please contact us, 

Telephone number: +81 90 6261 9668
E-Mail: inquiry@urespa-furano.jp
WhatsApp: +81 90 1147 2122

We love to talk!